A key to a successful customer experience is to enter client interactions with an open mind and an open heart ready to listen to, understand, and help the other person.…
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What a year it has been. On Friday 13th March, as we were observing the COVID-19 situation we decided to postpone the Barrett Annual Sales Trend Breakfast, planned for March…
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Training salespeople is vital to healthy and sustainable sales performance. With markets becoming more complex and changing at rapid rates, ongoing development measures are imperative to help salespeople stay up…
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Four months into the pandemic, I wrote about lessons that I was learning about myself as a leader, and my business. Like for so many people, lessons keep revealing themselves…
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Soft Skills are the new hard skills for the 4th Industrial Revolution, and Sales Trend 11 from the Barrett 12 Sales Trends Report for 2020 highlights the importance of developing…
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In light of current discussions about executive performance bonuses and incentives, and exceptional payments for personal items and services, I thought it would be worthwhile to take a look at…
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Sales Trend 10 from the Barrett 12 Sales Trends Report for 2020 is about succeeding in tendering while remaining socially responsible. This is a condensed version of Sales Trend 10,…
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When I founded Barrett 25 years ago in January 1995, my goal was to create a different type of business consultancy; one that specialised in all things sales but from…
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The most current and effective iteration of the modern sales profession has been around for the last 15-20 years i.e. client centric solution selling, and yet, most salespeople still learn…
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Most businesses have a strategy, but it doesn’t matter how talented the C-suite and leaders in the organisation are, or how renowned their consultants are, 60% to 70% of businesses…
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