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Aligning Sales & Service for Better Sales & Client Retention

Aligning_sales_service_for_better_client_retenetion

In 30 seconds

Aligning sales and service teams is vital to healthy client relationships and maximising sales opportunities. While marketing focuses on communicating to groups through branding and advertising, sales and customer service talk to individuals. Despite their interdependence, these teams often work in silos and have different key performance indicators. This separation can result in .....

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