Ever been treated with an attitude of indifference? Ever been ignored as a customer because you didn't look the part or didn't fit the stereotype of a typical buyer? Ever…
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Starting out a prospecting call or receiving a customer call with a negative, resigned or flat, uninterested attitude will not inspire anyone and more than likely lose you customers. I…
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Know the feeling when you make contact with someone and you both promise that you will keep in touch but never do? Or someone you met briefly at a function,…
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I typed 'Sales' into youtube.com the other day just to see what was on offer. I have to say that some of the initial videos displayed on the front page…
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Happy New Year to you all. I wonder if you took time off over the Christmas-New Year break and, like me, had a bit of trouble letting go initially and…
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'It's out of my control.' 'I can't do anything about it.' 'I'm just the sales person.' Sales people who sell in equipment and service contracts take note. This story is…
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Today people are looking for honesty and authenticity and do not have time to be misled. They want to work with people who are what they say they are. They…
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