Joel Barker, a Futurist, has been a favourite thinker of mine for many years. His way of seeing the world with new eyes, his openness to possibility has inspired me…
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In December 2011 we published The 12 Sales Trends of 2012 and invited readers to vote on what they thought would be the most important trends in sales for this…
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Ethical selling and procurement (purchasing) is now in the spotlight. Harvey Norman's recent publicity surrounding their supposed sourcing and use of Australian native old growth forest timbers in their Chinese…
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If you are in business for the long haul then you know the value of building your business relationships on solid foundations. Too many times people have fallen foul of…
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Integrity was voted as the Number 2 Sales Trends for 2011, which is a sign of the times. Your word, your honour, your promise are on show and people will…
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If you wanted to, you could sit down for at least four weeks and complete 100's of sales assessments and there would still be more on offer. This over abundance…
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For many years the legend of the 600lb sales gorilla or Alpha sales superstar has been strutting the hallways and boardrooms of businesses. Often revered for achieving top of the…
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I recently had the pleasure of attending and speaking at the 6th CIPS Australasia Annual Conference for the procurement profession. It was my third invitation to speak at a CIPSA…
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Sustainable Selling was voted by you as the number 10 Sales Trend for 2010. With the green agenda comes Sustainable Selling. More and more questions are being asked by many…
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I propose that customer service is an assertive act, a proactive role that has an incredible impact on the attraction and retention of customers. It represents the 'front door', the…
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