A key to a successful customer experience is to enter client interactions with an open mind and an open heart ready to listen to, understand, and help the other person.…
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What a year it has been. On Friday 13th March, as we were observing the COVID-19 situation we decided to postpone the Barrett Annual Sales Trend Breakfast, planned for March…
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When I founded Barrett 25 years ago in January 1995, my goal was to create a different type of business consultancy; one that specialised in all things sales but from…
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Have you ever tried to persuade someone about the merits of a new idea, service or initiative? Most sure you have. People do this all the time; in our personal,…
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Sales Trend 7 from the Barrett 12 Sales Trends Report for 2020 looks at the benefits, downfalls and ethical issues that arise for businesses from collecting and using data. This…
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This year we are celebrating 25 years in business. Barrett opened on January 9th, 1995 with $3,000 and a purpose of helping people & businesses sell better now and for…
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Sales trend 4 from the Barrett 12 Sales Trends Report for 2020 is about what being human-centred means for businesses. All business people know the concept of being creditworthy. That’s…
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