In 30 seconds In a fast-paced, disconnected world, small interactions, what I have termed—micro moments of humanity—can transform how we connect with others. These fleeting exchanges, like a shared smile,…
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Just as the Australian summer holiday season is wrapping up and children are going back to school, many are turning their minds to the year ahead. 2024 had a lot…
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This is Trend 10 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds In successful businesses, the dual focus on…
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In 30 seconds In a fast-paced sales environment, reflection is often overlooked. However, taking time to analyse experiences is crucial for growth. Reflection: Fosters self-awareness, improving communication and client relationships…
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In 30 seconds Soft skills have taken centre stage in the 4th Industrial Revolution, becoming integral to employability and business success. These versatile abilities, spanning communication, teamwork, problem-solving, emotional intelligence,…
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In 30 seconds The quote "Everybody lives by selling something," attributed to Robert Louis Stevenson, emphasizes that everyone constantly engages in selling, whether products, ideas, or themselves. In a business…
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In 30 seconds We all need to know how to engage, relate, and persuade people. It’s part of life. So, how do we learn to make memorable introductions, deliver compelling…
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For a long time, getting ahead in business has been promoted as a war to be won, going into battle, beating the competition, and having a “be tough, no wimps”…
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If you’re sensing that rudeness and incivility are on the rise lately, you would be right. Research shows that since the pandemic incidents of rudeness and incivility have been escalating…
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I live by the philosophy that everybody lives by selling something. I also believe -I know- that Selling is a powerful agent for personal, social and political change. Many people…
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