In 30 seconds Mastering soft skills, such as empathy, emotional intelligence, and active listening, is key to success in sales and service. These skills foster strong customer connections and help…
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This is Trend 10 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds In successful businesses, the dual focus on…
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It’s the end of Q1 here in Australia and these have been the five most read blogs this quarter. 1) In a fast-paced sales environment, reflection is often overlooked. However,…
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In 30 seconds Leaders who maintain predictable and consistent approaches foster trust and safety within their teams. While charismatic leadership might seem appealing, it's the discipline of being clear, transparent,…
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In 30 seconds Effective communication has become a rare commodity. While many organisations focus on the technical aspects of collaboration, they often overlook the most critical component: human-centred interaction. Companies…
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In 30 seconds Businesses seem to be paralysed by indecision these days. The number of people involved in the decision-making process, the amount of information available, and the risk-averse culture…
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In 30 seconds The recent corruption revelations in the building industry highlight longstanding issues such as kickbacks and bribery, which erode public trust and fair competition. Having witnessed my father…
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In 30 seconds In a fast-paced sales environment, reflection is often overlooked. However, taking time to analyse experiences is crucial for growth. Reflection: Fosters self-awareness, improving communication and client relationships…
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To wrap up the end of the financial year here in Australia, we looked at the ten most-read articles of FY2324. The results are an interesting mix of all we…
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In 30 seconds Internal communication, like successful sales, requires a clear process and methodology. However, silos within organisations often hinder collaboration and innovation. A human-centred communication approach, similar to the…
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