In 30 seconds In a fast-paced, disconnected world, small interactions, what I have termed—micro moments of humanity—can transform how we connect with others. These fleeting exchanges, like a shared smile,…
In 30 seconds In a world dominated by social media and hustle culture, the art of building rapport—a vital human skill—feels increasingly lost. Rapport fosters trust and connection, yet today,…
In 45 seconds Key Insights from the Barrett Event (28/11/24) with Alex Fein, RedBridge and Sue Barrett, Barrett: Erosion of Trust: Alex Fein discussed growing public scepticism toward institutions, media,…
This is Trend 12 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds Trend 12 highlights the vital fusion of…
In 30 seconds Mastering soft skills, such as empathy, emotional intelligence, and active listening, is key to success in sales and service. These skills foster strong customer connections and help…
This is Trend 10 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds In successful businesses, the dual focus on…
It’s the end of Q1 here in Australia and these have been the five most read blogs this quarter. 1) In a fast-paced sales environment, reflection is often overlooked. However,…
In 30 seconds Leaders who maintain predictable and consistent approaches foster trust and safety within their teams. While charismatic leadership might seem appealing, it's the discipline of being clear, transparent,…
In 30 seconds Effective communication has become a rare commodity. While many organisations focus on the technical aspects of collaboration, they often overlook the most critical component: human-centred interaction. Companies…
In 30 seconds Businesses seem to be paralysed by indecision these days. The number of people involved in the decision-making process, the amount of information available, and the risk-averse culture…
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