In 30 seconds In a fast-paced, disconnected world, small interactions, what I have termed—micro moments of humanity—can transform how we connect with others. These fleeting exchanges, like a shared smile,…
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In 30 seconds In a world dominated by social media and hustle culture, the art of building rapport—a vital human skill—feels increasingly lost. Rapport fosters trust and connection, yet today,…
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In 45 seconds Key Insights from the Barrett Event (28/11/24) with Alex Fein, RedBridge and Sue Barrett, Barrett: Erosion of Trust: Alex Fein discussed growing public scepticism toward institutions, media,…
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This is Trend 12 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds Trend 12 highlights the vital fusion of…
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In 30 seconds Mastering soft skills, such as empathy, emotional intelligence, and active listening, is key to success in sales and service. These skills foster strong customer connections and help…
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This is Trend 10 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds In successful businesses, the dual focus on…
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It’s the end of Q1 here in Australia and these have been the five most read blogs this quarter. 1) In a fast-paced sales environment, reflection is often overlooked. However,…
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In 30 seconds Leaders who maintain predictable and consistent approaches foster trust and safety within their teams. While charismatic leadership might seem appealing, it's the discipline of being clear, transparent,…
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In 30 seconds Effective communication has become a rare commodity. While many organisations focus on the technical aspects of collaboration, they often overlook the most critical component: human-centred interaction. Companies…
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In 30 seconds Businesses seem to be paralysed by indecision these days. The number of people involved in the decision-making process, the amount of information available, and the risk-averse culture…
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