In 30 seconds The recent corruption revelations in the building industry highlight longstanding issues such as kickbacks and bribery, which erode public trust and fair competition. Having witnessed my father…
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In 30 seconds In a fast-paced sales environment, reflection is often overlooked. However, taking time to analyse experiences is crucial for growth. Reflection: Fosters self-awareness, improving communication and client relationships…
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To wrap up the end of the financial year here in Australia, we looked at the ten most-read articles of FY2324. The results are an interesting mix of all we…
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In 30 seconds Internal communication, like successful sales, requires a clear process and methodology. However, silos within organisations often hinder collaboration and innovation. A human-centred communication approach, similar to the…
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In 30 seconds The quote “the customer is always right” emerged in the early 20th century, sparking debate on its application. Harry Gordon Selfridge, founder of Selfridge’s Department Store, famously…
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We've all seen the Business Development Managers (BDMs) who talk the talk of prospecting: they attend conferences, absorb sales advice, and quote best practices. Yet, when it's time to act…
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In 30 seconds Curiosity, often seen in children, is essential for success, driving continuous learning and adaptation. It's especially crucial for top salespeople and achievers across fields, fostering a desire…
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In 20 seconds Today's sales need a customer-centric makeover. Traditionally focused on transactional deals, salespeople must now prioritise understanding customer needs and building relationships. This requires emotional intelligence, collaboration, and…
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This is Sales Trend 3 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds This trend is about the pivotal…
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In 20 seconds Small businesses beware. Big company contracts often favour the buyer. Watch out for red flags like unfair IP ownership, exclusivity clauses, and unclear payment terms. To negotiate…
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