In 30 seconds The quote “the customer is always right” emerged in the early 20th century, sparking debate on its application. Harry Gordon Selfridge, founder of Selfridge’s Department Store, famously…
Read More
We've all seen the Business Development Managers (BDMs) who talk the talk of prospecting: they attend conferences, absorb sales advice, and quote best practices. Yet, when it's time to act…
Read More
In 30 seconds Curiosity, often seen in children, is essential for success, driving continuous learning and adaptation. It's especially crucial for top salespeople and achievers across fields, fostering a desire…
Read More
In 20 seconds Today's sales need a customer-centric makeover. Traditionally focused on transactional deals, salespeople must now prioritise understanding customer needs and building relationships. This requires emotional intelligence, collaboration, and…
Read More
This is Sales Trend 3 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds This trend is about the pivotal…
Read More
In 20 seconds Small businesses beware. Big company contracts often favour the buyer. Watch out for red flags like unfair IP ownership, exclusivity clauses, and unclear payment terms. To negotiate…
Read More
In 30 Seconds The idea for the Selling Better movement and sales methodology started back on 9 January 1995, when I launched Barrett Consulting Group with just $3,000. I wanted…
Read More
2024 heralds 41 years in professional selling for me and like many who’ve been around as long as I have, we’ve sold through several major crises including the GFC and…
Read More
Sales Trend 12 of Barrett’s 12 Sales Trends Report for 2023 looks into what psychologically safe environments mean for sales and service teams and why it is vital in human-centred…
Read More
In 30 seconds In networking, differentiating between contacts and connections is crucial. Contacts are like fledgling plants with shallow roots, while connections resemble sturdy trees with deep roots. Contacts are…
Read More
New Article Email Notification