In 30 seconds Mastering soft skills, such as empathy, emotional intelligence, and active listening, is key to success in sales and service. These skills foster strong customer connections and help…
In 30 seconds Promoting salespeople to managing positions without upskilling them appropriately is like putting someone who is great at cooking for their family in charge of a full-scale restaurant…
We've all seen the Business Development Managers (BDMs) who talk the talk of prospecting: they attend conferences, absorb sales advice, and quote best practices. Yet, when it's time to act…
The prevalent way of measuring sales performance is a combination of KPIs. These include the obvious sales results, and a few others, like number of calls and meetings, new opportunities,…
Every business wants better sales performance from their salespeople and to have happy, loyal clients. If you look at the overwhelming content online about sales problems and issues, it focuses…
Most sales managers have sales experience. It makes sense from a career path perspective – you’re good at selling so your next logical career step is into sales management. However,…
Training salespeople is vital to healthy and sustainable sales performance. With markets becoming more complex and changing at rapid rates, ongoing development measures are imperative to help salespeople stay up…
On Barrett’s 25th anniversary, Sales trend 9 from the Barrett 12 Sales Trend Report for 2020 explores the evolution of Sales Leadership over the past 25 years and highlights what…
Thursday 10th September 2020 is International ROUK day. We thought it would be appropriate to reach out to all the sales teams out there who are navigating their way through…
As a Learning and Development professional you can ensure your “pilots and crews” not only perform well during normal operations, but can also be equipped with the right training, coaching…
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