In HR you support “pilots and crews” to help them run smooth operations. When a crisis like this one hits out of the blue, and sales and service operations are…
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Your business might not have been struck directly – like Captain Sullenberger’s plane was hit by a flock of geese - but the fallout of the COVID-19 crisis has hit…
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Crises bring many challenges but they can also bring many opportunities. New opportunities and new markets or micro markets emerge, new ways of doing business open up, new customers become…
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It might seem difficult –and it probably is, like landing a plane on a river- but there are ways to help your business adapt and keep going through COVID-19. With…
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Do you remember the plane that landed on the Hudson River in New York City in 2009? Both engines of the plane lost thrust after colliding with a flock of…
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The 9th January, 2020 marks 25 years in business for Barrett. 25 years of helping people and businesses sell better. 25 years of exploration, research, experimentation, creation, building, encouragement and…
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I’m feeling elated. I’m feeling vindicated. I’m feeling very optimistic about the future of sales education and sales mastery. Three weeks ago we started working with and coaching a telesales…
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At Barrett we are very mindful of our coaching approach and the well-being of the coaches and coachees. Read what Jens Hartmann, our head of Learning and Development has to…
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Sales Trend 4 from the Barrett 12 Sales Trends Report for 2019 explores how working within a culture of mistrust affects salespeople and their ability to develop trusted relationships with…
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The last sales trend of the Barrett 12 Sales Trends Report for 2018 is about sales coaching. In recent years, sales leadership coaching has continuously grown in acceptance by the…
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