In 30 seconds As a child, I always felt like an outsider. Discovering I was a HSP (Highly Sensitive Person) was a revelation. I turned my empathy and intuition into…
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In 30 seconds Theory of Mind (ToM) is all about understanding that others have unique thoughts, feelings, and viewpoints. It's key for navigating any relationship, from work colleagues to family.…
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In 30 Seconds The idea for the Selling Better movement and sales methodology started back on 9 January 1995, when I launched Barrett Consulting Group with just $3,000. I wanted…
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Tuesday 21 September 2021, is World Gratitude Day In March 2019, I published my first paperback book: 142 Days of Gratitude that changed my life forever It is part memoir,…
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When my eldest son was eleven, he said to me ‘Mum I don’t believe everybody lives by selling something’. I said, ‘That’s interesting, why do you say that?’ and he…
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As a Learning and Development professional you can ensure your “pilots and crews” not only perform well during normal operations, but can also be equipped with the right training, coaching…
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In HR you support “pilots and crews” to help them run smooth operations. When a crisis like this one hits out of the blue, and sales and service operations are…
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Do you remember the plane that landed on the Hudson River in New York City in 2009? Your business might not have been struck directly – like Captain Sullenberger’s plane…
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Do you remember the plane that landed on the Hudson River in New York City in 2009? Both engines of the plane lost thrust after colliding with a flock of…
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Steven Levitt, the co-author of Freakonomics, SuperFreakonomics, Think like a Freak and When to Rob a Bank, defines thinking like a freak as: “…putting away your moral compass and not…
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