Sales Strategy Archives - Page 12 of 12

Jun 25 2007

Motivation or manipulation?

By Sue Barrett Ethics & Values, Sales Coaching, Sales Culture, Sales Leadership, Sales Management, Sales Research, Sales Skills, Sales Strategy

What is the line between motivating sales staff and manipulating sales staff? How do you make sure you don't go over the line and place people under extreme pressure to…

Jun 18 2007

Exceeding customers’ expectations?

By Sue Barrett Communication, Sales Consulting, Sales Culture, Sales Skills, Sales Strategy, Teamwork

If I hear "Oh let's exceed our customers' expectations" one more time I will scream. Usually my response is: 'Why don't we just meet their expectations in the first place?'…

Mar 26 2007

It’s all about the relationship – don’t they get it?

By Sue Barrett Collaboration, Communication, Customer Service, Emotional Intelligence, Sales Relationships, Sales Skills, Sales Strategy

I was out on my daily morning walk yesterday and found myself reflecting on the value of relationships - personal and professional. Due to the growth spurts of my 2…

Barrett Consulting Group P/L acknowledges the original custodians of the land on which we meet and work, including the land of the Boon Wurrung people of the Kulin Nation where our head office is based, and other lands and nations within this country. We acknowledge their elders past, present and emerging. Sovereignty was never ceded.

Sales Strategy

Motivation or manipulation?

Exceeding customers’ expectations?

It’s all about the relationship – don’t they get it?

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