In December 2012, we published the 12 Sales Trends Report for 2013 and released a brief summary of each trend. This month we are focusing on the Sales Trend “Going…
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More products and services are becoming commoditised. Price differentiation is less of a sustainable advantage. Smarter buyers demand a faster response and expect greater value. In this kind of market…
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Sales is the life blood of any business - without customers, members, supporters, patrons and the like, organisations cannot exist. Sales & Marketing's sole focus is to attract and retain…
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LinkedIn is about creating and nurturing relationships. It's a marvelous tool for researching and connecting with people and helps you forge genuine relationships based on substance and value. I've been…
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Lawn Bowls clubs are innovating to attract new members, even running bare-foot bowls and speed dating bowls for new and existing members. If the sport of Lawn Bowls can embrace…
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In a world still recovering from the GFC and grappling with the buzz of social media, we are now in the midst of a war between retail and online shopping…
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Middle of last year I wrote about sales training and social media and in particular the impact on car dealerships and their sales teams. In particular, their tardiness in responding…
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With social networking sites and the plethora of online data available, 2011 presents us with better quality prospecting and more qualified prospects. 'Prospecting and Social Media' was voted as the…
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Have you ever noticed your customers getting that glazed look when you tell them how fabulous you and your company are? Have you ever had your customers seem very agreeable…
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When I began my career as a professional sales person in the early 1980's we were trained in product and client communication skills focusing on handling objections. We were given…
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