In 30 seconds Without alignment and between-team collaboration, companies lose more than revenue—they risk losing clients and employee morale. Miscommunication and silos lead to missed deadlines, poor service, and lower…
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In 30 seconds Aligning sales and service teams is vital to healthy client relationships and maximising sales opportunities. While marketing focuses on communicating to groups through branding and advertising, sales…
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For a long time, getting ahead in business has been promoted as a war to be won, going into battle, beating the competition, and having a “be tough, no wimps”…
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If you’re sensing that rudeness and incivility are on the rise lately, you would be right. Research shows that since the pandemic incidents of rudeness and incivility have been escalating…
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As the saying goes “A crisis doesn’t develop character, it reveals character”. And there is nothing like leading and working on a political campaign to test one’s character. In early…
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The traditional season for national sales conferences in Australia is in January and February, however it’s been a bit tricky to host this kind of events over the past two…
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We are all presented with opportunities every day in myriads of ways. Whether we choose to pursue an opportunity is dependent upon many things. When an opportunity of a lifetime…
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Four months into the pandemic, I wrote about lessons that I was learning about myself as a leader, and my business. Like for so many people, lessons keep revealing themselves…
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When I founded Barrett 25 years ago in January 1995, my goal was to create a different type of business consultancy; one that specialised in all things sales but from…
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Traditionally, the trope of the solo sales superstar or rainmaker has ruled the hearts and minds of many. Lauded for ‘single-handedly’ winning major accounts, bringing in the most amount of…
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