Although technology has become increasingly important in recent years, the importance of relationships in business has not changed. Upon reflection, it appears that we have taken the following path. Technological…
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Is there such as thing as a 'good' car sales story? My husband and I recently bought two new cars over the Christmas break. We initially went in to buy…
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Do you sell one thing and one thing only? Probably not. I suspect your business has a range of things it can offer. And I suspect that many of these…
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'It's out of my control.' 'I can't do anything about it.' 'I'm just the sales person.' Sales people who sell in equipment and service contracts take note. This story is…
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Today people are looking for honesty and authenticity and do not have time to be misled. They want to work with people who are what they say they are. They…
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Watching the antics of all the parties in the Federal Election, especially the two major parties, and how they go about trying to convince the electorate to vote for them,…
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Giving away the margin and undercutting your prices because you can't say 'NO' is no good for anyone. It devalues you, your product, and your market. If done on mass…
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Clients don't expect to be coerced, bullied, tricked or intimidated into buying. They don't expect to be treated like an idiot by sales people who just talk at them and…
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The 20th century approach of one-upmanship, although still encouraged by many traditional sales managers, seems to be slowly retreating into the shadows of the past as crude and old-fashioned. Polar…
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Need you daily fix of self-help tapes/CDs or guru books to get you pepped up to sell. Have a fragile positivism about sales, which bursts at the slightest criticism. Can't…
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