Barrett has been publishing sales articles, Research Whitepapers, and Annual 12 Sales Trends Reports for several years and more recently has published 21 e-books on sales and sales management. Barrett has also a large library of Videos (YouTube channel).

Feature writers on a regular basis for some of Australia’s most prominent business media outlets such as BRW, Smart Company and more recently IPA’s magazine The Public Accountant, Sue Barrett is regarded by many mainstream business press publishers & editors as the most authoritative thought leaders reporting and commenting on the selling profession and sales operations in Australia today.

Sue’s aim is to keep business leaders, salespeople and the general population informed and up to date on the latest in sales operational effectiveness including articles on:
sales philosophy & culture; sales leadership management and coaching; sales forecasting, metrics & measurements; customer satisfaction indexing; sales psychology, neuroscience, resilience & mindset, sales recruitment & sales assessments;sales performance modelling & sales force design; sales strategy & sales structure; sales incentives & rewards; key account management, and more.

Below you find a mix of our large sales resources.

Testimonials

“We worked closely with Barrett across 2009 to develop a tailored sales program for ~300 relationship managers nationally. This program focused on understanding and developing core components for sales fitness through a very practical 3 day course - which included key concepts such as message intent, backwards planning, valid business reasons, effective questioning and offering solutions. This was supported back in the field by our regional managers who delivered 10 follow up sessions and infield coaching after extensive training and coaching by Barrett. At the time the sales program rolled out, our business unit was going through a major restructure, and Sue and her team's deep practical sales experience together with their great empathy and sensitivity ensured our relationship managers came away with: greater role clarity, heightened self awareness regarding the importance of goals, accountability, leadership, health and attitude for sales success; and practical sales tools to effectively plan, manage and deliver their sales targets.”

Mark HandMD ANZ Commercial Banking (Former GM ANZ Regional Commercial Banking), 390+ B2B finance sales team

“The change has been outstanding. Two years ago (Nov 2017) I couldn't have imagined that Sales would be in such great shape already. I thought it would've take years but here we are now with a fantastic sales team, sales infrastructure and processes, strategy and culture that is growing and making a huge difference to our business and our clients. As an accountant, I knew very little about sales but Barrett's Sales Strategy & Operations Framework and the Barrett team have steered us in the right direction.”

Jeff SellsExecutive General Manager Retail Pharmacy at Sigma Healthcare

“The Rural Muster project has taken the lead in facilitating a complete culture and mindset shift across the entire organisation to improve the customer experience and lift sales. In addition, I lead a competent sales leadership team who are coaching and leading from the front, and we have an outstanding sales score card. Barrett has provided us with robust sales systems, tools, resources and ongoing education to give us the ability to innovate, navigate and grow our business for the short, medium and long term. Personally, I got incredible value from working with Sue Barrett because

  • Sue is a future thinker who is highly tuned to the operating environment, innovations and disruptors that might influence our future
  • Sue is an absolute specialist in sales, proud of the profession, champion for customer centred selling
  • Sue has superior organisational and planning skills, sharp, maximises value from time, action orientation
”

Andrew SmithHead of Agribusiness, Rural Bank (now Head of Business Customer, Bendigo & Adelaide Bank)